If you intend to file a lawsuit against Zara, you can send a demand letter or serve court documents to the main address. Third-party information that you do not have the authority to disclose.Topics unrelated to the company and its products.Violations of intellectual property rights or copyrights.Use of language that is offensive, inappropriate, or violent.Sensitive data including passwords, PINs and CVVs of debit and credit cards, information about your health, or other personal details.They discourage the following content from being sent to them by mail: All information submitted will go to Zara's customer service team to be reviewed. Mailing your issue in by snail mail is optional, but it is definitely not the fastest way. Zara USA, however, is located in the Big Apple, New York City. Zara's general headquarters are in Spain. There are over 345 Zara stores all over America. The "Help" and "Contact us" links can be found at the bottom right of the page after clicking "+ info.”Īvoid wasting time dealing with customer service bots, use DoNotPay to help you get the support you need.You can find Zara on Facebook, Twitter, Pinterest, and YouTube. Under "follow us" at the bottom of the page, they have links to their other social media accounts.Their Facebook and Twitter accounts are explicitly meant for customer service. The final option is to go to Zara's social media accounts.Provide the information asked of you by the representative so they can help you to the best of their abilities.The first option is the live chat function offered 24 hours a day, seven days a week.The webpage reads "Customer Service," and there are three options to choose from.Click the link if you need further assistance. At the very bottom of the article, there is a "Contact Customer Service" link.There will be another set of icons that detail the actions needed to resolve your issue.Click the button that your problem is related to. The webpage reads "Help" and lists eight topics for which customers usually ask for help.
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